Notice to Water Customers:
Water Main & Hydrant Flushing is scheduled for March 24-March 27.
Hydrant flushing is a vital maintenance activity to clean and flush the City’s water mains. Fire hydrants are opened to move a large volume of water at a higher‐than‐normal velocity through the system. This procedure mobilizes particles and minerals that settle over time and flushes them out of the pipes resulting in higher water quality.
This activity will cause periods of discolored water that may stain light‐colored laundry. We recommend customers avoid washing laundry on the date scheduled for their area. The water will remain safe to use and will generally clear within a few hours after flushing is completed. If you notice discolored water in your home or business run the water at the hose bibs outside for a few minutes, then run the cold water inside until the water is clear.
For more information, please contact City Maintenance at (605) 370‐1240.
CITY OFFICE CLOSED FOR WALK-INS
Considering how long school may be out of session and everyone is urged to limit contact with other people, the City Office will continue to be closed to any walk-ins until further notice.
To better balance working from home and caring for my children, the hours in which I can be contacted via phone call have been shortened to Mondays, Wednesdays and Thursdays from 9 am to 12 pm. Please call 605-363-3111 during those hours if you need to speak with me.
Emails to Montrose@goldenwest.net are preferred and will be returned as soon as possible.
Please call or email if you have any questions or need to make utility payments in cash. Appointments will be set up as necessary.
For maintenance or emergency issues, please contact Daryl at 605-370-1240.
Remember - Even though the following items should already never be flushed down toilets, now is a good time to remind you to not flush these items down your toilet. These items include: paper towels, facial tissues, baby wipes, “flushable” wipes, rags and other similar items. Because items like these do not break down like toilet paper, they may cause sewer back up in your house and lift station malfunctioning, which in turn can cause additional public health hazards.
Because this is a situation none of us have ever dealt with before, plans may change as necessary. Thank you for your flexibility, patience and understanding.
Have questions about FEMA/flood relief? When in doubt call 1-800-621-3362. They will help walk you through the process.
Upcoming Office Closures or Updated Hours:
April 20 - Closed due to no school
May 7-12 - Closed
June 8-12 - Closed for Finance Officer School
July 15-16 - Closed
September 7 - Labor Day
October 7-13 - Closed
Reminder: The City Office will close following the School District calendar and closures.
City Office Walk-In Hours:
Monday 9:00-12:00 & 1:00-3:00
City Office: 605-363-5065
Emergency Maintenance: 605-370-1240
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